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SERVICE INTELLIGENCE for Process Industries. Instantly. On Demand. Industry Ready. Trusted.

We are a global AI-powered platform designed to keep process industries running without interruptions.

SERVANA PLATFORM

On-Demand Technical Support.

Built for Industry.

Servana connects all stakeholders through virtual technician clones and a fully integrated marketplace for services and spare parts — reducing downtime, cutting operational costs, and ensuring continuous industrial performance.

About Servana

We are a global AI-powered platform connecting process industries with certified technical experts — instantly, reliably, and at scale.
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How It Works

Request support, get matched with certified professionals, and resolve critical issues — all through one secure platform.
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MINIMIZE DOWNTIME. MAXIMIZE EFFICIENCY.

TIME IS MONEY.

Servana combines AI-powered technician clones with a specialized smart AI marketplace to match service technicians and spare parts — keeping your equipment running and your losses low.

Quality Assurance

Excellent support

Smart Matching

Rapid Response

Featured Portfolio

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GLOBAL NETWORK.

All parts of the business in one place. Be part of the new industrial revolution and discover new opportunities.

Process Industries

Technical support and engineering solutions for continuous and critical operations.
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Technicians

Certified technicians powering reliable field operations.
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Service Providers

Scalable service networks for industrial and technical companies.
Grow With Servana

OEM

Digital enablement for manufacturers and technology providers.
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Why Choose Us

FROM BREAKDOWN TO SOLUTION.

HOW IT WORKS.

Our AI Clone instantly diagnoses issues.
If needed, we connect you with a nearby rated technician, whose profile includes reviews, rates, and live location tracking all through Servana.

AI Clone

Ai Trained. Your First Technician Is Better Than A Human.

Technicians AI Matchmaking

Choose The Technician That Fits Your Needs. Fast, Qualified, And Close.

Spares

Always Ready. Spare Parts In One Click. Fast, Safe And Reliable.

Certification Program

Technicians go through a structured certification process based on equipment type, real-world scenarios, and verified expertise.

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Testimonials

TRUSTED BY INDUSTRY LEADERS

Companies rely on Servana to keep their operations running. Hear directly from our clients about the impact of fast, reliable technical support.

Michele Romano
Michele Romano
CEO, Themis
Servana opens a new frontier for industrial equipment manufacturers. By educating the AI Clone with our technical documentation, we can provide instant technical support to our customers while improving service efficiency worldwide.
Claudio Ghedini
Claudio Ghedini
Owner, Ghedini SRL – Rotating Equipment Services
Servana offers service companies like ours a powerful way to increase visibility. By onboarding our technicians on the platform, we can showcase our expertise in rotating equipment not only locally, but to industrial clients worldwide.
Sergio Fabrizi
Sergio Fabrizi
CEO, Aldo Fabrizi & Cia S.A.
Servana opens a completely new horizon for us as an OEM. It allows us to reach markets we would have never accessed before, while staying connected to our customers through instant technical support. For the first time, our knowledge doesn’t stop at delivery—it becomes a living asset, available anytime, anywhere.
Massimiliano Trazzi
Massimiliano Trazzi
CEO of ADA Capital Investment Group
Servana represents exactly the type of platform we look for as investors — scalable, technology-driven, and deeply rooted in real industrial needs. What convinced us is its ability to transform how technical services are delivered, combining AI with human expertise in a unique way. We see Servana not just as a solution, but as a future industry standard, which is why we have decided to support and invest in its growth.
Swethal Kumar
Swethal Kumar
CEO Startupscale360 FZE
I’ve had the opportunity to see Servana evolve from an early idea into a scalable platform with tangible and measurable market traction. What stands out is their ability to turn vision into execution while maintaining strong focus on quality and consistency, a key factor in building successful scale-up company. I’m confident Servana will continue to create meaningful impact.
Rishab Thakar
Rishab Thakar
CEO of Ideologie Kenya
Servana opens a completely new dimension for companies like ours. The ability to combine the AI Clone with our technical knowledge means we can provide instant, high-quality support to our customers anywhere, anytime. Servana is changing the landscape of our industry and we look forward to this dynamic development.
Faisal Baig
Faisal Baig
Managing Director, Andritz, FZCO, Dubai
I see Servana as a very powerful platform for OEMs. It creates a new way to support end customers by combining original equipment knowledge with real-time access to qualified technicians. It allows OEMs not only to share their expertise more effectively, but also to extend their service capabilities in a much more flexible and scalable way.
Reza Satari
Reza Satari
Former Vice President, Food Division, Alfa Laval Middle East
I see Servana as a highly relevant evolution for the process industry. It offers a modern approach to reducing downtime by enabling instant access to the right technical knowledge and support. At the same time, its ability to continuously educate and elevate the capabilities of technicians creates long-term value for the entire ecosystem.
AbdulRahman ahman AlShehri
AbdulRahman ahman AlShehri
Process Industry OEM C-Suite Executive, Saudi Arabia
Servana brings real value to the process industry by enabling instant problem resolution through AI, giving end users immediate visibility of qualified technicians to address critical issues, while also supporting continuous technician education.
Ahmad Hus Hus
Ahmad Hus Hus
Cluster Marketing Lead, Tecom Group
What stands out in Servana is the strength of its digital approach. It’s not just a platform — it’s a powerful engine connecting end users, OEMs, and technicians through a highly strategic and scalable marketing ecosystem. This is what will truly drive adoption and growth.
Nish Patel
Nish Patel
Senior Advisor
By combining artificial intelligence and human-to-human interaction, Servana has the potential to significantly reduce downtime and transform how industrial service has been delivered up to now. This is a meaningful step forward for the entire ecosystem.
Patricio Lezica
Patricio Lezica
President Alfa Laval Nordic
I have been following the development of Servana since its early stages, and I truly believe it represents a major breakthrough for the industry. By combining OEM knowledge with artificial intelligence, Servana has the potential to significantly reduce downtime and bring instant, high-quality technical support to end users. It is a very compelling opportunity for both manufacturers and their customers.
Raj
Raj
Sales & Operations Manager - MRV Plus Technical Services, Dubai.
Servana is a game-changer for service providers like us — connecting our expertise with the right clients, expanding our reach, and enabling scalable growth. It brings visibility, efficiency, and new business opportunities into one powerful platform.

Servana is Service Intelligence—when every minute matters

PRICING

Plans Designed for Every Service Model

Find the Right Plan for Your Needs

Servana delivers a structured subscription model aligned with industrial service ecosystems.

Plans are tailored by role — Operator, OEM, and Service Provider —
Scale from entry-level access to advanced service intelligence environments.

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Free plans available.
No credit card required.