SERVICE INTELLIGENCE for Process Industries. Instantly. On Demand. Industry Ready. Trusted.

We are a global AI-powered platform designed to keep process industries running without interruptions.

SERVANA PLATFORM

On-Demand Technical Support.

Built for Industry.

Servana connects all stakeholders through virtual technician clones and a fully integrated marketplace for services and spare parts — reducing downtime, cutting operational costs, and ensuring continuous industrial performance.

About Servana

We are a global AI-powered platform connecting process industries with certified technical experts — instantly, reliably, and at scale.

How It Works

Request support, get matched with certified professionals, and resolve critical issues — all through one secure platform.

MINIMIZE DOWNTIME. MAXIMIZE EFFICIENCY.

TIME IS MONEY.

Servana combines AI-powered technician clones with a specialized smart AI marketplace to match service technicians and spare parts — keeping your equipment running and your losses low.

Quality Assurance

Excellent support

Smart Matching

Rapid Response

Featured Portfolio

SUBSCRIBE TO OUR

GLOBAL NETWORK.

All parts of the business in one place. Be part of the new industrial revolution and discover new opportunities.

Process Industries

Technical support and engineering solutions for continuous and critical operations.

Technicians

Certified technicians powering reliable field operations.

Service Providers

Scalable service networks for industrial and technical companies.

OEM

Digital enablement for manufacturers and technology providers.

Why Choose Us

FROM BREAKDOWN TO SOLUTION.

HOW IT WORKS.

Our AI Clone instantly diagnoses issues.
If needed, we connect you with a nearby rated technician, whose profile includes reviews, rates, and live location tracking all through Servana.

AI Clone

Ai Trained. Your First Technician Is Better Than A Human.

Technicians AI Matchmaking

Choose The Technician That Fits Your Needs. Fast, Qualified, And Close.

Spares

Always Ready. Spare Parts In One Click. Fast, Safe And Reliable.

Certification Program

Technicians go through a structured certification process based on equipment type, real-world scenarios, and verified expertise.

Watch explainer video

Testimonials

REAL EXPERIENCES FROM OUR CLIENTS

When operations are critical, reliability matters. Our clients share how Servana helps them solve problems faster and keep their equipment running.

Michele Romano
Michele Romano
CEO, Themis
Servana opens a new frontier for industrial equipment manufacturers. By educating the AI Clone with our technical documentation, we can provide instant technical support to our customers while improving service efficiency worldwide.
Claudio Ghedini
Claudio Ghedini
Owner, Ghedini SRL – Rotating Equipment Services
Servana offers service companies like ours a powerful way to increase visibility. By onboarding our technicians on the platform, we can showcase our expertise in rotating equipment not only locally, but to industrial clients worldwide.
Sergio Fabrizi
Sergio Fabrizi
CEO, Aldo Fabrizi & Cia S.A.
Servana opens a completely new horizon for us as an OEM. It allows us to reach markets we would have never accessed before, while staying connected to our customers through instant technical support. For the first time, our knowledge doesn’t stop at delivery—it becomes a living asset, available anytime, anywhere.
Massimiliano Trazzi
Massimiliano Trazzi
CEO of ADA Capital Investment Group
Servana represents exactly the type of platform we look for as investors — scalable, technology-driven, and deeply rooted in real industrial needs. What convinced us is its ability to transform how technical services are delivered, combining AI with human expertise in a unique way. We see Servana not just as a solution, but as a future industry standard, which is why we have decided to support and invest in its growth.
Swethal Kumar Trazzi
Swethal Kumar Trazzi
CEO Startupscale360 FZE
I’ve had the opportunity to see Servana evolve from an early idea into a scalable platform with tangible and measurable market traction. What stands out is their ability to turn vision into execution while maintaining strong focus on quality and consistency, a key factor in building successful scale-up company. I’m confident Servana will continue to create meaningful impact.

Servana is Service Intelligence—when every minute matters.

Work Process

SERVANA SUBSCRIPTION PLANS

CHOOSE THE RIGHT LEVEL FOR YOUR INDUSTRIAL NEEDS

Explore our three tailored subscription levels — Flux, Nirva, and Quantum — designed to give process industries the flexibility, scalability, and advanced AI tools they need to reduce downtime, improve technician efficiency, and optimize operations.

1

FLUX

  • Messages Interaction
  • Voice Interaction
  • Clone Interactions
  • Text form for Issue description
  • Number of Users in the platform
  • Local Visibility of Technicians
  • Digital Report on Technician
  • Interventions
2

NIRVA

  • Messages interaction
  • Voice Interaction
  • ++ Clone Interactions
  • Text+Voice form for Issue description
  • ++ Number of Users in the platform
  • Regional Visibility of Technicians
  • Digital Report on Technician interventions
  • Basic Historic of Interventions
  • Training of Maintenance
  • Resources
3

QUANTUM

  • Messages interaction
  • Voice Interaction
  • +++ Clone Interactions
  • Text+Voice form for Issue description
  • +++Number of Users in the platform
  • Global Visibility of Technicians
  • Digital Report on Technician interventions
  • Full History of Interventions
  • Training and Certification of
    Maintenance Resources